Contact OTCHealthMart - OTC Hearing Aid Support
Contact Us
Questions, order help, setup, or a return? We’re here to help.
Email Care
For detailed help, documents, returns, or an order question, email our Care team. Our typical reply target is within one business day.
Email Care@OTCHealthMart.comLive Chat
Use the chat icon in the bottom-right corner for general questions, current policies, product basics, and verified order help. Safety, refund decisions, privacy, and unresolved requests are routed for support review.
Call Us (24/7)
Safety concerns
If you have pain, ringing, dizziness, a sudden change, or an injury, stop using the device and seek prompt advice from a doctor or audiologist. For an emergency, seek urgent in-person care. Our team will review next steps and return eligibility.
Looking for answers? Visit our Help Center for FAQs and guides.