Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes how OTCHealth Inc. ("OTCHealth," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from OTCHealthMart.com and related OTCHealth-operated pages, services, and communications (collectively, the "Site").

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

We may collect personal information you provide directly to us, including your name, billing address, shipping address, email address, phone number, account information, order details, customer support messages, product preferences, and any other information you choose to provide.

When you visit the Site, we may automatically collect certain information about your device and usage, including IP address, browser type, device identifiers, referring pages, pages viewed, dates and times of visits, and interactions with the Site. We may collect this information through cookies, pixels, analytics tools, log files, and similar technologies.

Payment Information

Payments are processed by third-party payment providers. We do not store full payment card numbers on our servers. Payment information is handled by our payment processors according to their own security and privacy practices.

How We Use Information

We use personal information to process and fulfill orders, provide customer service, communicate about purchases and account activity, operate and improve the Site, personalize the customer experience, detect and prevent fraud, comply with legal obligations, and send marketing communications where permitted by law.

Marketing Communications

If you opt in to receive marketing communications, we may send emails, text messages, or other communications about OTCHealth products, services, promotions, and updates. You may unsubscribe from marketing emails using the unsubscribe link in the message. For text messages, follow the opt-out instructions provided in the message.

Cookies and Analytics

We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, improve performance, support advertising, and understand how visitors interact with OTCHealthMart.com. You can adjust your browser settings to block or delete cookies, but some Site features may not function properly.

How We Share Information

We may share personal information with service providers and partners who help us operate the Site and our business, including payment processors, shipping carriers, fulfillment providers, customer support tools, email and SMS platforms, analytics providers, fraud prevention services, advertising platforms, and professional advisors.

We may also disclose information when required by law, regulation, legal process, or governmental request; to enforce our terms and policies; to protect the rights, safety, and property of OTCHealth, our customers, or others; or in connection with a business transaction such as a merger, financing, acquisition, reorganization, or sale of assets.

Health-Related Information

Some products and services offered through OTCHealthMart.com may involve health-related preferences, hearing-related information, or wellness-related information that you voluntarily provide. We use this information only to support the products, services, and customer experience you request, to operate our business, and to comply with applicable law. OTCHealthMart.com is not intended to replace professional medical advice, diagnosis, or treatment.

Your Privacy Choices

Depending on your location, you may have rights to request access to, correction of, deletion of, or portability of certain personal information, and to opt out of certain uses or disclosures of personal information. To submit a privacy request, contact us using the information below.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws. These may include the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction; and the right to opt out of certain sharing or targeted advertising activities, if applicable. We will not discriminate against you for exercising your privacy rights.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and complying with legal obligations.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact us at:

OTCHealth Inc.
2151 Professional Drive, Suite 105
Roseville, CA 95661
Email: Care@OTCHealthMart.com
Website: https://otchealthmart.com