Terms of Service

Last updated: April 28, 2026

These Terms of Service ("Terms") govern your access to and use of OTCHealthMart.com and related OTCHealth-operated pages, services, features, and communications (collectively, the "Site"). The Site is operated by OTCHealth Inc. ("OTCHealth," "we," "us," or "our").

By visiting the Site, creating an account, placing an order, or using any part of the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

Online Store Terms

You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use the Site. You may not use our products or services for any unlawful or unauthorized purpose.

Products and Services

OTCHealthMart.com may offer over-the-counter health products, hearing-related products, accessories, wellness products, telehealth-related offerings, pharmacy savings or related programs, and other consumer health products or services. Product availability, descriptions, pricing, and promotions may change at any time without notice.

We make reasonable efforts to display product information accurately, including descriptions, pricing, images, availability, and specifications. We do not guarantee that all information on the Site is complete, current, or error-free.

No Medical Advice

Content on the Site is provided for general informational and commerce purposes only and is not medical advice. The Site is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with questions about a medical condition, hearing condition, medication, treatment, or health-related decision.

OTC Hearing Products

Over-the-counter hearing products are intended only for adults who may have perceived mild to moderate hearing loss, unless otherwise stated. If you experience pain, drainage, sudden hearing loss, dizziness, ringing in one ear, ear deformity, or other concerning symptoms, consult a licensed medical professional before using a hearing product.

Orders, Billing, and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site. We may refuse, limit, cancel, or modify any order at our discretion, including orders that appear to be placed by dealers, resellers, distributors, or automated systems.

Pricing and Availability

Prices are shown in U.S. dollars unless otherwise stated. We reserve the right to change prices, correct errors, update product information, discontinue products, or limit quantities at any time without notice. If a product is listed at an incorrect price due to typographical, technical, or other error, we may cancel or refuse the order.

Shipping, Returns, and Refunds

Shipping, return, refund, warranty, and repair terms may be described in separate policies posted on the Site. Those policies are incorporated into these Terms by reference. Please review the applicable policy before placing an order.

Subscriptions, Pre-Sales, and Memberships

If we offer subscriptions, memberships, reservations, or pre-sale products, the specific terms, billing frequency, cancellation rights, expected delivery timing, and refund terms will be disclosed at or before purchase. By purchasing a subscription, membership, reservation, or pre-sale item, you agree to the applicable disclosed terms.

Third-Party Services

We may use third-party services to support payments, checkout, shipping, fulfillment, customer support, analytics, marketing, fraud prevention, telehealth services, pharmacy savings programs, or other features. Your use of third-party services may be subject to additional third-party terms and privacy policies.

User Submissions and Reviews

If you submit reviews, comments, testimonials, feedback, photos, questions, or other content, you grant OTCHealth a non-exclusive, royalty-free, worldwide right to use, reproduce, modify, publish, display, and distribute that content in connection with our business, marketing, and Site operations. You agree not to submit content that is unlawful, false, misleading, defamatory, obscene, infringing, or harmful.

Prohibited Uses

You may not use the Site for unlawful purposes; to violate laws or regulations; to infringe intellectual property rights; to harass, abuse, defame, or discriminate; to submit false or misleading information; to transmit malware or harmful code; to collect or track personal information of others without permission; to spam, phish, scrape, crawl, or interfere with Site security; or to attempt unauthorized access to any system.

Intellectual Property

All content on the Site, including text, graphics, logos, images, product names, design elements, software, and other materials, is owned by or licensed to OTCHealth and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or exploit Site content without our prior written permission, except as permitted by law.

Disclaimer of Warranties

The Site and all products and services are provided on an "as is" and "as available" basis, except as expressly stated in a written warranty, return policy, or product-specific guarantee. To the fullest extent permitted by law, OTCHealth disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, OTCHealth and its officers, directors, employees, contractors, service providers, and agents will not be liable for any indirect, incidental, punitive, special, consequential, or exemplary damages arising from your use of the Site, products, or services. Our total liability for any claim will not exceed the amount you paid to OTCHealth for the product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless OTCHealth and its officers, directors, employees, contractors, service providers, and agents from any claim, demand, loss, liability, or expense, including reasonable attorneys' fees, arising out of your breach of these Terms, misuse of the Site, violation of law, or infringement of any third-party rights.

Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles, except where applicable law requires otherwise.

Changes to These Terms

We may update these Terms from time to time by posting a revised version on the Site. Your continued use of the Site after changes are posted means you accept the updated Terms.

Contact Information

Questions about these Terms should be sent to:

OTCHealth Inc.
2151 Professional Drive, Suite 105
Roseville, CA 95661
Email: Care@OTCHealthMart.com
Website: https://otchealthmart.com