45-Day Money-Back Guarantee on OTC Hearing Aids

The OTCHealth 45-Day Guarantee

Shop with complete confidence - your satisfaction is our promise.

At OTCHealth, we understand that choosing a hearing solution is a personal decision - one that takes time, patience, and the right fit. That's why we back every hearing product we sell with a full 45-day money-back guarantee. If you're not completely satisfied for any reason, we'll make it right. No hassles, no runaround, and no hard feelings.

We stand behind every product we sell. That is not just a tagline - it is the commitment that has guided our family's work in hearing health for over 80 years.

What Our 45-Day Guarantee Covers

  • All HearingAssist and iHEAR hearing aids and amplifiers
  • Hearing accessories, domes, tubes, and related supplies sold on OTCHealthMart.com
  • Any product you're not fully satisfied with - for any reason - within 45 days of delivery

Your 45-day window begins on the date your order is delivered.

How the Return Process Works

We've made returning a product as simple as possible - just three easy steps:

Step 1: Contact Our Care Team

Send an email to Care@OTCHealthMart.com with your order number and let us know you'd like to return your product. Our friendly team typically responds within one business day.

Step 2: Ship It Back to Us

We'll provide you with return instructions. Pack the item securely and send it back using the carrier of your choice. We recommend keeping your tracking number for peace of mind.

Step 3: Receive Your Full Refund

Once we receive and inspect your return, we'll process a full refund to your original payment method - typically within 3-5 business days. No restocking fees, no deductions.

Shipping Information

  • Free shipping on all orders over $50.
  • A flat $7 shipping fee on hearing orders under $50.

"Helping people hear better has been our family's calling for over 80 years. We don't just sell hearing products - we stand behind them, and we stand behind you."

- The OTCHealth Family

Have questions about your order or return?

Email us anytime at Care@OTCHealthMart.com - we're here to help.