75-Day Money-Back Guarantee on OTC Hearing Aids

Our 75-Day Money-Back Guarantee

Try any OTCHealth hearing aid or personal sound amplifier for 75 days. If it's not the right fit, send it back for a full refund. No questions, no restocking fees.

How returns work

  1. Email Care@OTCHealthMart.com with your order number within 75 days of delivery.
  2. We email you a prepaid UPS return label. Drop the package at any UPS location or schedule a pickup.
  3. Once we receive it, we refund the full purchase amount to your original payment method within 3-5 business days.

What's covered

  • All HearingAssist and iHEAR hearing aids
  • The iHEAR TReO personal sound amplifier
  • Accessories, domes, tubes, and supplies
  • Any product within 75 days of delivery

Shipping & fees

  • Free shipping on orders over $75.
  • $7.95 flat fee on orders under $75.
  • Return shipping is free — we provide the prepaid label.
  • No restocking fees, ever.

Warranty coverage (separate from returns)

Beyond the 75-day money-back window, every OTCHealth product carries a 1-year limited manufacturer warranty covering defects in materials and workmanship.

Questions

Email Care@OTCHealthMart.com, we respond within one business day. Or call (800) 864-4337, available 24/7.

OTCHealth Inc. · Nevada C-Corp · Three generations of the Moore family. Real support, direct, with a guarantee that backs it up.