Shipping Policy | Free UPS Ground Over $75 | OTCHealth
Shipping Policy
Tracking on every order. Shipping options and timelines are shown below.
U.S. shipping
Orders over $75: free UPS Ground shipping.
Orders under $75: $7.95 flat shipping fee.
Continental U.S.: typically 3–5 business days after shipment. Alaska and Hawaii: typically 5–7 business days. U.S. territories: typically 7–10 business days.
International shipping
OTCHealth ships worldwide via DHL at a flat rate of $20 per order. Estimated delivery is 10–21 business days from shipment. International orders include DHL tracking.
Order processing and tracking
In-stock orders are processed within one business day. Orders placed before noon Pacific may ship the same day. You will receive tracking by email after shipment.
Shipping questions or issues
For a late, damaged, or lost shipment, email Care@OTCHealthMart.com with your order number. Care reviews the situation and provides the applicable next steps.
Returns
Eligible returns may be started within 75 days of delivery. Care reviews eligibility and provides the applicable return instructions. A prepaid UPS return label is provided when applicable. See our Return Policy for details.